Cancellation policy

Cancellation Policy
Each of our 3 fulfillment centers has a different processing time, please contact us at info@whambamsystems.com ASAP if you need to change or cancel your order. In our 2 international fulfillment centers, your order may not be able to be canceled, even if tracking has not yet been received at the time of request. If the order has been fulfilled, then you can't cancel the order, but you can request a return. See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, and then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a return. See our returns policy for more details on returns and refunds.